Safe Gaming

At lb 18 Responsible Gaming — Keep the fun within limits

Gaming is entertainment, not an addiction. lb 18 provides multiple safety tools and support with your wellbeing and family in mind — so your responsible gaming experience stays positive, every time.

Secure Environment Set Personal Limits Self-Exclusion Feature Expert Support 18+ Only
18+
Age limits are strictly enforced
24/7
Support Team Active
5+
Safety Tools Available
100%
Confidential Support
The Core Pillars of Responsible Gaming

Lb 18 believes gaming should always be fun. Our responsible gaming programme is built around these six core principles.

Set Deposit Limits
You decide how much you can deposit daily, weekly, or monthly. Limits apply immediately once set, and any increase requires a waiting period.
Set Time Limits
Set your daily gaming time limit. Once the limit is reached, the platform will automatically prompt you to take a break.
Cooling-Off Break
Give yourself a temporary break — from 24 hours up to 30 days. Your account will be locked during this time, with no gaming or deposits possible.
Self-Exclusion Feature
For a longer break, you can self-exclude for 6 months to 5 years. Your account will be fully inactive for the entire duration.
Reality Check
Stay informed with regular pop-up notifications showing how long you've been playing and how much you've spent.
Expert Guidance
Our trained support team is here for you at any time. All assistance is provided confidentially — no judgement.

What Is Responsible Gaming

Responsible gaming at lb 18 means enjoying gaming for entertainment without financial or mental harm. Gaming is a leisure activity — like going to the cinema or eating out. But when it spirals out of control, it can seriously impact your family, relationships, and finances.

We believe every player has the right to make their own choices. That's why lb 18 never pressures you to play more or bet more. We want you to enjoy yourself consciously, within limits that suit you.

Responsible gaming means not chasing losses, staying within your budget, making time for the people who matter, and not letting gaming become your only source of joy. lb 18 is always here to help you stick to these principles.

Keep in mind: Only use money left over after covering your everyday essentials — rent, food, education — for gaming.

lb 18's Commitment to Responsible Gaming

Lb 18 is more than a gaming platform — we're building a responsible community. The wellbeing of every user matters to us more than any business goal.

Age verification takes place at the point of registration. No one under 18 can open an account under any circumstances. This is confirmed through the KYC process using a national ID.

Our trained team continuously monitors for unusual gaming patterns. If someone suddenly spends significantly more time or money than usual, we automatically send an alert and follow up directly if needed.

  • We never advertise excessive gaming or promote "guaranteed big wins" in any of our campaigns.
  • Users with active self-exclusion will not receive any promotional communications.
  • All information from users seeking support is kept completely confidential.
  • Our support team is specially trained to assist with problem gaming.

How to Set Safe Limits

Using lb 18's responsible gaming tools is straightforward. Just head to your account Settings and set your limits in a few simple steps.

1

Log In to Your Account

Log in to lb 18 with your username and password.

2

Go to the "Responsible Gaming" section

Select the "Responsible Gaming" option from your profile menu.

3

Choose Your Limits

Set a deposit limit, time limit, or cooling-off period — whatever works best for you.

4

Confirm

Save your changes. Decreasing your deposit limit takes effect immediately; increasing it requires a 7-day waiting period.

5

Get Help When You Need It

If you have any issues, email support@lb18.click or Help Center Contact Us.

Important: Reducing a limit takes effect immediately. Increasing a limit is reviewed by our team and approved within 7 business days — this is intentional, to protect you.

What Is Problem Gaming and Why Does It Happen

Problem gaming and gaming addiction are mental health conditions — not signs of weakness. People of any age or profession can be affected. Stress, loneliness, financial pressure, and emotional difficulties are often underlying factors.

The key signs of problem gaming include being unable to stop, chasing losses with bigger bets, and lying about your gaming. Many people recognise something is wrong but still can't quit.

Lb 18 takes this seriously. Our algorithms continuously monitor user behavior and automatically offer support whenever a risky pattern is detected.

Warning Signs

Consider whether any of the following apply to your life:

  • Spending beyond your set budget
  • Repeatedly playing to chase and recover losses
  • Spending less time with family or friends
  • Lying to loved ones about your gaming
  • Unable to focus on work or studies
  • Feeling restless or irritable when not gaming
  • Gaming using borrowed money or dipping into savings
  • Tried to stop but couldn't
Get help immediately: If you notice these signs, don't wait — contact us right away.
Check Yourself

Ask yourself the following questions about the past 30 days:

1
Have you ever spent more time or money on gaming than you planned?
2
Have you felt restless or unsatisfied after stopping gaming?
3
Has someone expressed concern about your gaming, or have you hidden your gaming from others?
4
Has gaming been getting in the way of your daily responsibilities?
5
Have you placed larger bets trying to recover money you've lost?
If you answered "Yes" to more than two of these questions, please reach out to Help Center Contact Us.
Quick Support
Email us:
support@lb18.click
Our Safety Tools

Lb 18 provides a range of technical tools to support responsible gaming. All of them are completely free to use.

Financial
Deposit Limit
Set daily, weekly, and monthly deposit limits. Once your limit is reached, your account locks automatically.
Set It Now
Time
Session Timer
Set a daily time limit for gaming in advance. You'll receive a notification when your time is up.
Set a Timer
Break
Cooling-Off
Take a break from gaming for 1 to 30 days. Your account will be inaccessible during this period.
Take a Break
Exclusion
Self-Exclusion
Self-exclusion lasts from 6 months up to 5 years. Once activated, it cannot be reversed before the period ends.
Get Support
FAQ

After logging in, go to the "Responsible Gaming" section in your profile menu. You'll find options to set separate daily, weekly, and monthly deposit limits. Enter your preferred amounts and save — limits take effect immediately.

No — self-exclusion keeps your balance safe. Once the exclusion period ends and your account is reactivated, you can withdraw your balance. However, no gaming or transactions are permitted while the exclusion is active.

No. Once a cooling-off period is activated, it cannot be cancelled before the set duration ends. This is by design — to prevent you from breaking your break on impulse.

If a family member believes their loved one is struggling with a gaming addiction, they can email support@lb18.click directly or Help Center Reach out to us. Our team will provide confidential guidance and support.

Absolutely not. lb 18 strictly enforces an 18+ policy. Age verification via national ID is mandatory at registration. If anyone is found using an account on behalf of a minor, that account will be suspended immediately.

Reality Check is an automated notification system. When you've been playing for an extended period, a pop-up appears every 30 or 60 minutes showing your total session time and a summary of your wins and losses. It helps keep you grounded and aware of your activity.
🛡️
Play Safe, Stay Happy

Join lb 18 and use our responsible gaming tools to enjoy a healthy, fun gaming experience. Your wellbeing is our top priority.

18+ Only  ·  Safe Environment  ·  Responsible Gaming  ·  24/7 Support
বাংলা